Cultural Etiquette: Doing Business in Oman

Oman is a country located in the Arabian Peninsula, known for its rich history, stunning landscapes, and vibrant culture. When doing business in Oman, it is essential to understand and respect the local customs and etiquette. This article will provide you with a comprehensive guide on cultural etiquette in Oman to ensure successful business interactions.

Greetings and Communication

Greetings: In Oman, greetings are an important part of the culture. When meeting someone, it is customary to shake hands, and it is common for men to exchange kisses on the cheeks. When greeting women, it is best to wait for them to extend their hand first. It is also polite to inquire about the person’s well-being and family before getting down to business.

Language: Arabic is the official language of Oman. While many Omanis speak English, it is advisable to have an interpreter or a translator for important business meetings. Learning a few basic Arabic phrases, such as greetings and thank you, can also be appreciated.

Body Language: Omanis value personal space and maintain a respectful distance during conversations. Avoid crossing your legs or showing the soles of your feet, as it is considered disrespectful. Eye contact is important but avoid prolonged staring, as it may be seen as impolite.

Business Meetings and Negotiations

Punctuality: Omanis appreciate punctuality, so it is important to arrive on time for business meetings. However, it is not uncommon for Omanis to be slightly late, so it is best to be patient and flexible.

Formal Attire: Business attire in Oman is generally conservative. Men typically wear suits or traditional Omani dishdashas, while women should dress modestly, avoiding revealing clothing. It is also customary for women to cover their hair.

Hierarchy and Respect: Omanis respect hierarchy and seniority. When entering a meeting room, greet the most senior person first. During discussions, allow the most senior person to speak first and avoid interrupting or contradicting them. It is important to show deference and respect to elders and authority figures.

Gift Giving

Occasions: Gift giving is a common practice in Oman and is a way to show respect and appreciation. It is customary to bring a gift when invited to someone’s home or when meeting a business associate for the first time. Gifts are also exchanged during religious holidays, such as Eid.

Appropriate Gifts: When selecting a gift, consider the recipient’s culture and preferences. Good choices include high-quality dates, traditional Omani handicrafts, or small souvenirs from your home country. Avoid giving alcohol or pork products, as Oman is a Muslim country.

Presenting the Gift: When presenting a gift, use your right hand or both hands. Avoid using your left hand, as it is considered impolite. It is customary for the recipient to initially refuse the gift out of politeness, so offer it again with insistence.

Business Dining

Invitations: Business meals are common in Oman and are seen as an opportunity to build relationships. If invited to a meal, it is considered polite to accept. However, if you have dietary restrictions, it is acceptable to inform your host in advance.

Table Manners: When dining, wait for the host to start eating before you begin. It is customary to eat with your right hand, as the left hand is considered unclean. Try to sample a little bit of everything served to show appreciation for the food.

Alcohol Consumption: Oman is a predominantly Muslim country, and alcohol consumption is strictly regulated. It is best to avoid drinking alcohol during business meals unless your host offers it first.

Religious Considerations

Islam: Islam is the dominant religion in Oman, and it plays a significant role in the country’s culture and daily life. Respect for Islamic customs and traditions is important. During the holy month of Ramadan, avoid scheduling important meetings or events during fasting hours and be mindful of eating, drinking, or smoking in public.

Mosques: When visiting mosques, dress modestly and remove your shoes before entering. Non-Muslims may not be allowed in certain areas of the mosque, so it is best to ask for guidance or permission.

Conclusion

Doing business in Oman requires an understanding of the country’s cultural etiquette. By respecting local customs, communicating effectively, and showing appreciation for Omani traditions, you can build strong business relationships and achieve success in your endeavors.

References

– oman.om
– timesofoman.com
– omanobserver.om
– ministryoftourism.om