Emergency Services: What To Know While In Italy - Answers & Video

Emergency Services: What To Know While In Italy

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Emergency Services: What to Know While in Italy

Italy is a beautiful country known for its rich history, stunning architecture, and delicious cuisine. While exploring this captivating destination, it’s essential to be aware of the emergency services available to ensure your safety and well-being. This article will provide detailed information about emergency services in Italy, including medical assistance, police, fire, and important contact numbers.

Medical Services

Italy has a well-developed healthcare system, ensuring that visitors have access to quality medical services. If you require medical assistance while in Italy, here are some important points to keep in mind:

  • Emergency Number: In case of a medical emergency, dial 118, which is the national emergency number for medical assistance in Italy.
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  • Hospitals: Italy has numerous hospitals and medical facilities throughout the country. Some of the well-known hospitals include:
    • San Raffaele Hospital
    • Gemelli Hospital
    • Humanitas Research Hospital
  • Pharmacies: Pharmacies in Italy are identified by a green cross sign. They are widely available, and most cities have pharmacies that operate 24/7. If you need over-the-counter medications or prescription drugs, pharmacies are the go-to places.

Police Services

The police in Italy play a crucial role in maintaining law and order. Whether you need assistance or want to report a crime, here’s what you should know:

  • Emergency Number: To reach the police in case of an emergency, dial 112. This number connects you to the Carabinieri, Italy’s military police force, which also handles emergency situations.
  • Local Police: Each city or town in Italy has its own police station, known as the “Questura.” If you need non-emergency assistance or want to report a minor incident, you can visit the nearest Questura.
  • Tourist Police: In popular tourist destinations, such as Rome, Florence, and Venice, you can find tourist police stations specifically catering to the needs of visitors. They provide assistance, information, and support in multiple languages.

Fire Services

In the event of a fire or any fire-related emergency, it’s crucial to know how to access the fire services in Italy. Here’s what you need to be aware of:

  • Emergency Number: To report a fire or request assistance, dial 115. This connects you to the Vigili del Fuoco, Italy’s national fire service.
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  • Fire Safety Regulations: It’s important to familiarize yourself with fire safety regulations and procedures, especially if you are staying in hotels or rental accommodations. Take note of the nearest fire exits and follow the instructions provided.
  • Fire Extinguishers: Many public buildings and establishments in Italy are equipped with fire extinguishers. Familiarize yourself with their locations and operation, but only attempt to use them if you are trained to do so.

Important Contact Numbers

While in Italy, it’s beneficial to have a list of important contact numbers readily available. Here are some essential numbers to note down:

  • Emergency Services:
    • Medical Emergency: 118
    • Police (Carabinieri): 112
    • Fire Services (Vigili del Fuoco): 115
  • Embassies and Consulates: If you require assistance from your country’s embassy or consulate, it’s important to have their contact information. Find the nearest embassy or consulate for your country and note down their contact number.
  • Tourist Helpline: Italy has a dedicated tourist helpline that provides information and assistance to visitors. The number is 800 174 555 and is available in multiple languages.


While exploring the magnificent country of Italy, it’s crucial to be aware of the emergency services available to ensure your safety and well-being. Knowing the contact numbers for medical assistance, police, and fire services can help you promptly handle any unforeseen situations. Familiarize yourself with the locations of hospitals, police stations, and fire exits in your vicinity. By being well-prepared, you can enjoy your time in Italy with peace of mind.


– www.esteri.it (Embassy of Italy)
– www.poliziadistato.it (Italian State Police)
– www.vigilfuoco.it (Vigili del Fuoco – Italian Fire Service)
– www.salute.gov.it (Italian Ministry of Health)

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