Emergency Services: What To Know While In Turkey - Answers & Video

Emergency Services: What To Know While In Turkey

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Emergency Services: What to Know While in Turkey

Turkey is a beautiful country located at the crossroads of Europe and Asia, known for its rich history, stunning landscapes, and vibrant culture. While traveling in Turkey, it’s essential to be aware of the emergency services available to ensure your safety and well-being. This article will provide detailed information on various emergency services in Turkey, including medical assistance, police services, fire department, and more.

Medical Assistance

When it comes to medical emergencies in Turkey, there are several options available to seek immediate medical assistance. Here are the key points to know:

  • Hospitals: Turkey has a well-established healthcare system with numerous public and private hospitals across the country. Some of the renowned hospitals include Acıbadem, Memorial, and Florence Nightingale Hospitals. These hospitals offer a wide range of medical services and have experienced doctors and staff.
  • Emergency Hotline: In case of a medical emergency, you can dial 112, the general emergency hotline number in Turkey. The call center operators are trained to handle medical emergencies and will dispatch an ambulance to your location.
  • Pharmacies: Pharmacies, known as “Eczane” in Turkish, are widely available in cities and towns. They are marked with a green cross sign. Pharmacists can provide basic medical advice and dispense over-the-counter medication.
  • Travel Insurance: It is highly recommended to have travel insurance that covers medical emergencies while visiting Turkey. Ensure that your policy includes coverage for hospitalization, medical treatment, and medical evacuation if required.

Police Services

Knowing how to contact the police and understanding their role in Turkey is crucial for your safety. Here’s what you need to know:

  • Emergency Hotline: To report a crime or seek police assistance, dial 155 in Turkey. This emergency hotline connects you directly to the police control center, where trained operators are available 24/7 to respond to your call.
  • Tourist Police: In popular tourist destinations, such as Istanbul, Antalya, and Cappadocia, there are dedicated tourist police units that can provide assistance to foreign visitors. They often speak English and can help with lost passports, thefts, and other tourist-related issues.
  • Police Stations: Police stations, known as “Karakol” in Turkish, are located in every city and town. If you need to report a non-emergency incident or seek assistance in person, you can visit the nearest police station.

Fire Department

In case of a fire emergency, prompt action can save lives and property. Here’s what you should know about the fire department in Turkey:

  • Emergency Hotline: To report a fire or seek assistance from the fire department, dial 110 in Turkey. The fire department is well-equipped to handle fire emergencies and is available 24/7.
  • Fire Safety Measures: It is crucial to familiarize yourself with fire safety measures, especially in hotels and accommodations. Take note of the emergency exits, fire extinguishers, and evacuation procedures provided by the establishment.
  • Fire Safety Regulations: Turkey has specific fire safety regulations that establishments must adhere to. These regulations ensure the safety of residents and guests. If you notice any violations or concerns regarding fire safety, you can report them to the fire department or local authorities.

Coast Guard

Turkey’s extensive coastline along the Mediterranean and Aegean Seas makes its coast guard an essential emergency service. Here’s what you need to know:

  • Emergency Hotline: To report a maritime emergency or seek assistance from the coast guard, dial 158 in Turkey. The coast guard is responsible for search and rescue operations, maritime security, and enforcing maritime regulations.
  • Water Safety: When enjoying Turkey’s beautiful beaches and engaging in water activities, it is essential to prioritize water safety. Follow lifeguards’ instructions, swim in designated areas, and be mindful of potential hazards such as strong currents.
  • Maritime Regulations: Turkey has specific regulations for recreational boating, fishing, and other maritime activities. Familiarize yourself with these regulations to ensure a safe and enjoyable experience.

Natural Disaster Response

Turkey is prone to natural disasters such as earthquakes, floods, and wildfires. Understanding how to respond during such events is crucial. Here’s what you need to know:

  • Earthquakes: Turkey is located in a seismically active region. If you experience an earthquake, remember to “Drop, Cover, and Hold On.” Find a sturdy piece of furniture to take cover under and protect yourself from falling objects.
  • Floods: In case of a flood, move to higher ground and avoid walking or driving through flooded areas. Follow local authorities’ instructions and stay updated through reliable sources such as the Disaster and Emergency Management Authority (AFAD).
  • Wildfires: During the summer months, wildfires can occur in forested areas. If you notice a wildfire, move away from the affected area and notify the authorities immediately. Avoid activities that may cause sparks or ignite fires in dry conditions.


Being aware of the emergency services available in Turkey is essential to ensure your safety and well-being while traveling. Familiarize yourself with the emergency hotlines, understand the roles of different services, and follow safety guidelines provided by local authorities. By taking these precautions, you can enjoy your time in Turkey with peace of mind.


– Ministry of Health Turkey: www.saglik.gov.tr
– General Directorate of Security Turkey: www.egm.gov.tr
– Turkish National Fire Service: www.itfaiye.gov.tr
– Turkish Coast Guard Command: www.sgk.tsk.tr
– Disaster and Emergency Management Authority (AFAD): www.afad.gov.tr

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