Emergency Services: What To Know While In Germany - Answers & Video

Emergency Services: What To Know While In Germany

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Emergency Services: What to Know While in Germany

Germany is a beautiful country known for its rich history, vibrant culture, and stunning landscapes. While most visitors focus on exploring the country’s attractions and enjoying their trip, it is essential to be aware of the emergency services available in Germany. Understanding how to access emergency assistance and the procedures to follow can provide peace of mind and ensure your safety during your stay. In this article, we will explore the various emergency services in Germany and provide detailed information on what to do in case of an emergency.

Medical Emergencies

Medical emergencies can occur at any time, and it is crucial to know how to seek medical assistance in Germany. The country has a well-developed healthcare system, and emergency medical services are readily available. In case of a medical emergency, dial 112, the universal emergency number in Germany, to reach the ambulance services.

  • Emergency Medical Services (EMS): The EMS in Germany is highly efficient and well-equipped to handle medical emergencies. They provide pre-hospital care and transport patients to the nearest appropriate medical facility.
  • In case of a medical emergency, it is important to provide detailed information about the patient’s condition, location, and any other relevant information to the emergency dispatcher.

  • Hospitals and Clinics: Germany has excellent healthcare facilities, including hospitals and clinics, which provide a wide range of medical services. In case of non-life-threatening emergencies, you can visit the nearest hospital or clinic for medical assistance.
  • It is advisable to carry your identification documents, health insurance card, and any relevant medical information when seeking medical assistance in Germany.

  • Pharmacies: Pharmacies, known as “Apotheke” in German, are widely available throughout the country. They provide over-the-counter medications and can offer advice on minor ailments and prescriptions.
  • Pharmacies in Germany follow specific opening hours, and it is important to be aware of the nearest pharmacy’s operating times in case of medication emergencies.

Police Services

If you find yourself in a situation that requires police intervention or assistance, you can contact the police in Germany by dialing 110. The police services in Germany are responsible for maintaining law and order, handling criminal investigations, and ensuring public safety.

  • Emergency Police Assistance: The emergency police assistance number, 110, is accessible 24/7 throughout Germany. Dialing this number will connect you to the nearest police station, where you can report crimes, accidents, or seek immediate police assistance.
  • When contacting the emergency police assistance, it is important to provide precise information about the incident, your location, and any other relevant details to aid the police in responding effectively.

  • Non-Emergency Police Assistance: For non-emergency situations that do not require immediate police response, you can visit the local police station or call their non-emergency contact number, which varies depending on the region.
  • The non-emergency police contact numbers can be obtained from the local authorities, tourist information centers, or by searching online for the specific region you are in.

Fire and Rescue Services

In the event of a fire or any other emergency that requires immediate rescue or assistance, dial 112 to reach the fire and rescue services in Germany. The fire and rescue services are responsible for responding to emergencies such as fires, accidents, and natural disasters.

  • Fire and Rescue Services: The fire and rescue services in Germany are well-trained and equipped to handle various emergency situations. They provide prompt response and assistance in case of fires, accidents, and other emergencies.
  • When contacting the fire and rescue services, provide accurate information about the incident, including the nature of the emergency, location, and any potential hazards.

  • Emergency Exits and Safety Measures: It is essential to familiarize yourself with the emergency exits and safety measures in your accommodation, public buildings, and other establishments. Pay attention to the evacuation plans and follow the instructions provided during emergencies.
  • Knowing the location of emergency exits and being aware of safety procedures can help ensure your safety and the safety of others in case of an emergency.

Mountain Rescue Services

Germany offers breathtaking mountainous regions for hiking, skiing, and other outdoor activities. If you find yourself in distress or injured while exploring the mountains, you can contact the mountain rescue services for assistance.

  • Mountain Rescue Services: The mountain rescue services in Germany specialize in rescuing individuals in mountainous and remote areas. They are highly trained and equipped to handle mountain-related emergencies.
  • If you require assistance in the mountains, dial 112 to reach the emergency services, who will coordinate with the appropriate mountain rescue team to provide the necessary help.

  • Preparation and Safety: Before embarking on mountain activities, it is essential to be well-prepared and informed. Familiarize yourself with the area, weather conditions, and ensure you have appropriate gear and supplies.
  • Additionally, inform someone about your plans, including your expected return time, and carry a means of communication, such as a mobile phone or a satellite device, in case of emergencies.

Water Rescue Services

Germany is home to numerous lakes, rivers, and coastal areas where water-related activities are popular. In case of water emergencies, it is important to know how to seek assistance from the water rescue services.

  • Water Rescue Services: The water rescue services in Germany specialize in responding to emergencies in water bodies. They are trained in water rescue techniques and have the necessary equipment to handle water-related incidents.
  • If you find yourself in a water emergency, dial 112 to reach the emergency services, who will coordinate with the appropriate water rescue team to provide assistance.

  • Water Safety: When engaging in water activities, it is crucial to prioritize safety. Follow safety guidelines, such as wearing life jackets when boating or participating in water sports, and be aware of potential hazards in the water.
  • Always swim in designated areas and avoid swimming alone. In case of an emergency, stay calm and call for help immediately.

Natural Disasters

Germany is susceptible to natural disasters such as floods, storms, and earthquakes. It is important to be prepared and informed about the necessary steps to take in case of such events.

  • Emergency Alerts: Stay updated with local news and weather reports to be aware of any emergency alerts or warnings issued by the authorities. Follow their instructions and take necessary precautions.
  • Register for emergency alert systems, if available, to receive timely notifications about potential natural disasters in your area.

  • Emergency Shelters: Familiarize yourself with the location of emergency shelters in your vicinity. These shelters provide temporary accommodation and assistance during emergencies.
  • During a natural disaster, follow the instructions of local authorities and seek shelter in designated emergency shelters if necessary.

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Emergency Contacts

It is important to have the necessary emergency contact numbers readily available during your stay in Germany. Here are some essential emergency contact numbers:

  • Emergency Services (General): 112
  • Police: 110
  • Medical Emergencies: 112
  • Fire and Rescue Services: 112
  • Mountain Rescue Services: 112
  • Water Rescue Services: 112


While exploring Germany, it is essential to be aware of the emergency services available and how to access them. Knowing the emergency contact numbers and understanding the procedures to follow during various emergencies can ensure your safety and provide peace of mind. Remember to stay calm, provide accurate information, and follow the instructions of the emergency services when seeking assistance. Enjoy your time in Germany, and may your trip be safe and memorable!

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– Federal Foreign Office Germany: www.auswaertiges-amt.de
– Federal Ministry of the Interior, Building, and Community: www.bmi.bund.de
– Federal Office for Civil Protection and Disaster Assistance: www.bbk.bund.de
– Deutsche Lebens-Rettungs-Gesellschaft (German Life Saving Association): www.dlrg.de
– German Red Cross: www.drk.de
– Kassenärztliche Bundesvereinigung (Association of Statutory Health Insurance Physicians): www.kbv.de
– German Police: www.polizei.de

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